AI customer messaging, run for you
We set up and run an assistant on your business's own WhatsApp, Messenger and Instagram accounts. It answers routine questions from information you approve, and hands everything else to your team.
Features
What You Get
Your own accounts, official APIs
Connected to your WhatsApp number, Facebook Page and Instagram account through Meta's official APIs and Meta's own login screens. We never ask for a password.
Answers only from what you approve
Hours, location, services and prices come from information you have approved. A question it cannot answer goes to your team, never a guess.
Your team takes over at any time
Complaints, refunds, special requests and anyone who asks for a person go to your staff with an alert. When a staff member replies, the assistant steps back.
Arabic and English
It replies in your customer's language, within the languages you choose.
One careful follow-up, never spam
After a customer asks about a price, at most one follow-up, inside the platform's time window. A customer who says stop is never messaged automatically again.
Open about being automated
It tells your customers it is an automated assistant and never pretends to be a person. A customer can ask for a person at any time.
How It Works
Simple Setup, Powerful Results
We set it up with you
You sign our service agreement and connect your accounts through Meta's own screens. We gather your public information, and you approve every answer.
We rehearse it before it goes live
We test it on a private copy of your business, including the hard cases: complaints, people who say stop, and questions it must not answer.
It answers your customers
Routine questions are answered in seconds. Everything else is handed to your team, with an alert.
We run it and keep it current
We watch how every conversation ends, keep your information up to date, and send you regular reports.
Questions
Frequently Asked
Ready to Get Started?
Book a free demo to see how AI Customer Messaging can transform your workflow. No commitment, no pressure.